Returns Form

If you need to return any items please follow the instructions below:

1. Make sure you have read our Returns Policy for detailed information/instructions.

2. Fill out the ONLINE form below (or print blank form here).

3. Print completed form and include with your return items and send the package to:
Tilley and Grace, 27 Yew Tree Courtyard, Framlingham Road, Earl Soham, Suffolk IP13 7SG.

We cannot refund orders that have been lost in the post without a receipt for proof of postage.

Company Name:
Contact Name:
Order Date:
Order Number:


Qty. Product Name / Code Reason for Return
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Replacements & Credits

These will only be issued after the returned item has been received and inspected. Returns cannot be processed without proof of a fault, so please do not dispose of any items in question as we will not be able to replace or issue credit notes for these products.

Print Returns Form
Or click here to print a blank returns form.